Smitty and I concur. We had an instance back in January/February in which we went to the Applebee’s located at Gateway mall. Unfortunately, our server was a complete tool, and gave the worse service I have ever had the displeasure of receiving. Four of us sat at our table enjoying each others banter and watching the Jazz game on one of their tiny televisions (not even HD), stealing the occasional glance at the guys date from the table next to us. (It was apparent she wasn’t into him because she was smiling back at me the whole time…) After about ten minutes of sitting there on a not-so-busy evening our waiter, Jessi, strolled around licking his fingers…
He asked what we would like to drink, and I responded first. “A water please.” With that information written down he walked away. He didn’t wait for anyone else to request their own thirst quencher. After a long watch of the clock pass he returned with four glasses of water.
Waiting another 25 minutes, half of our food finally arrived. Cold. We asked if we could get silverware, and watched as he went and yelled at the poor bus girl for not having silverware readily available to us. Another five minutes and he finally got the remaining dishes to our table. Lukewarm. Oh, and our silverware. We discussed it amongst ourselves and equally determined that he was getting a very poor tip. Just enough so that he was clear that we did not forget, but such a small amount that he could clearly know we were disappointed.
While eating our waiter could be seen many times leaving the kitchen licking his fingers. Simply put, disgusting. He would walk out, go to a table full of girls, and flirt to the best of his ability. Not once did he come and check on us, and our dinning status. Never did he fill our waters. Looking around at the other tables he was responsible for, it was apparent that our fellow diners were just as peeved as we were.
Fed up and anxious we sat waiting for my dessert, and our checks. After another period past in the basketball game, he provided us with our checks. I asked about the status of my dessert, and he said, “Oh, sorry I forgot. I’ll go get that for you.” Five minutes passed, and nothing. He walked up to us again and asked if our balances were ready to be paid. I looked at him shocked, and completely, justifiably annoyed. “Um… Do I get my dessert?” He looked at me as if I was a complete stranger, I could hear the hamster slowly turning the wheel in his head, trying to get the gears rolling. “Oh sorry man. I’ll go get that. You can stiff me on the tip. I deserve it.” I simply looked at him. Waiting again, I was finally rewarded with the smallest cup of chocolate mousse I have ever seen. It was literally in a shot glass.
If I am not mistaken, I left him a tip of $0.49 to make my bill come to an even dollar amount. More than he deserved in my opinion.
[...] Crapplebee’s Redeemed? Posted on July 11th, 2008 by Bags. Categories: Letters to Companies I Hate, Life is a joke, No, seriously…, Oh, the irony….Applebee’s finally got a hold of me in relation to my complaint. [...]
HEY!!! I hate Orem Applebees too. They brought me a nasty ice cold steak and when I sent it back, they nuked it, pico de gallo and all. It was nasty! And slow! That’s right!
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